PLEASE READ OUR APPROACH, STRATEGY AND RESPONSE TO THE COVID-19 SITUATION

The safety of our customers and staff is paramount and we have implemented a number of policies and procedures to make sure everyone has a safe and enjoyable experience.

  • ALL STAFF ARE TRAINED IN SANITARY AND HEALTH PROTOCOLS AND WILL ADHERE TO OUR GUIDELINES
  • ALL STAFF ARE REQUIRED TO COMPLETE DAILY HEALTH CHECKS ON ARRIVAL
  • ALL SURFACES ARE SANITISED IN ACCORDANCE WITH GOVERNMENT GUIDELINES ON A REGIMENTED AND CONSISTENT SCHEDULE
  • DAILY DEEP CLEAN OF ALL EQUIPMENT, FURNITURE AND SURFACES
  • A SANITATION SUPERVISOR WILL BE ON SHIFT DURING ALL HOURS OF OPERATION
  • SAFE SOCIAL DISTANCING IS REQUIRED OF OUR TEAM AND GUESTS AT ALL TIMES
  • VOLUNTARY GUEST CHECK-IN FOR CONTACT TRACING
  • RESERVATIONS ARE ENCOURAGED AND AT BUSY TIMES A NECESSITY, THROUGH OUR PLATFORM ON DESIGNMYNIGHT. LIMITED WALK-INS WILL BE AVAILABLE AT QUIETER TIMES
  • WE ARE NOW 100% CASHLESS AND HAVE IMPLEMENTED A CONTACT FREE PAYMENT SYSTEM
  • OUR STAFF WILL WEAR MASKS WHILST ON SHIFT (UNLESS EXEMPT) AND WE WOULD ENCOURAGE CUSTOMERS TO DO THE SAME WHEN MOVING AROUND THE VENUE

With thanks, The Greyhound, Sydenham

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